Frequently Asked Questions
- What is a 'Guaranteed Status'?
- What will my bedding configurations be?
- Are there discounts for children?
- What if I have Dietary/Medical Requests?
- I have sailed before, do I get a discount?
- Are all meals included in my fare?
- How do I complete my online check in?
- Does Cruises.com.au send me my tickets?
- What is the minimum age for children to travel?
- Do I need Travel Insurance?
Help Topics
Before you depart
- What Identification is required for boarding?
- Do I need a Visa?
- What is the minimum age for children to travel?
- Do all cruise lines have beverage packages?
Ship information
- What are Children’s availability and restrictions?
- Can I register my children into the kids club prior to sailing?
- Are we guaranteed our preferred dining time?
- Do cruise lines have wheel chair accessible cabins?
Onboard
- How do I set up my onboard account?
- What can my Onboard Credit be used for?
- When will I be advised of the theme and formal nights on board?
- Are there child minding services available on board?
Pricing / Payment
How do I complete my online check in?
To complete the online check in you can follow the link provided in your booking confirmation email.
You may also access your on line check in by going to the website for the cruise line with which you are booked to access their online check in.
To complete you will need to log in with your name and cruise booking reference.
You will need to complete all required steps in the online check in to obtain your etickets to download and print.
Varying on the cruise line, your etickets are generated approximately 60 days prior to sailing.