Frequently Asked Questions
- What is a 'Guaranteed Status'?
- What will my bedding configurations be?
- Are there discounts for children?
- What if I have Dietary/Medical Requests?
- I have sailed before, do I get a discount?
- Are all meals included in my fare?
- How do I complete my online check in?
- Does Cruises.com.au send me my tickets?
- What is the minimum age for children to travel?
- Do I need Travel Insurance?
Help Topics
Before you depart
- What Identification is required for boarding?
- Do I need a Visa?
- What is the minimum age for children to travel?
- Do all cruise lines have beverage packages?
Ship information
- What are Children’s availability and restrictions?
- Can I register my children into the kids club prior to sailing?
- Are we guaranteed our preferred dining time?
- Do cruise lines have wheel chair accessible cabins?
Onboard
- How do I set up my onboard account?
- What can my Onboard Credit be used for?
- When will I be advised of the theme and formal nights on board?
- Are there child minding services available on board?
Pricing / Payment
Do all cruise lines have beverage packages?
Royal Caribbean Cruise Lines and Celebrity Cruise Lines currently offer alcoholic and non-alcoholic beverage packages on itineraries 4 days or more.
These can be pre booked via your online check in at approximately 90 days prior to departure or alternatively purchased on board on the day of embarkation.
P&O Australia, Carnival Cruise Lines, Holland America Cruise Lines.
P&O UK and Cunard do not offer beverage packages.
International Princess Cruises do offer drinks packages however these vary from ship to ship.